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PostureScreen, SquatScreen, LeanScreen for iPad and iPhone

Known Issues with iPad PostureScreen

Workarounds and errors that may have been fixed in future versions

10 articles10 videos

Articles

  1. Changing Exam Date Many people ask how to change an exam date, as they likely are importing pictures from their camera roll. When you create an exam, it will default to today’s current… Known Issues with iPad PostureScreenVideo · 1:041 min read
  2. Dropbox causes temp hiding of client list Using Dropbox was recently discovered in version 8.9 of iOS to sometimes hide the client list when you push a PDF document to Dropbox. The clients are not erased as it… Known Issues with iPad PostureScreenVideo · 1:401 min read
  3. How to Send Diagnostic Email to technical support team Use these steps to contact technical support directly from the PostureScreen iOS application and send diagnostic information with your request. This helps our team… Known Issues with iPad PostureScreen2 videos · 7:521 min read
  4. Merging Clients, Bulk Delete Clients In the following tutorials we review how to enter multi select mode and merge clients as well as bulk delete. Be sure to realize that after you merge a client account… Known Issues with iPad PostureScreen2 videos · 3:551 min read
  5. No Send PDF Report Option on iPhone – Greyed out Starting in version 4.1 there is a reported bug that affects certain users using the iPhone. It is that a case when finished has no option to “Send PostureScreen PDF… Known Issues with iPad PostureScreen1 min read
  6. PostureScreen Push to PostureRay TroubleShooting If you are having difficulties uploading directly from your PostureScreen iPad or iPhone app to your PostureRay system, please review these following things: Known Issues with iPad PostureScreen2 videos · 4:214 min read
  7. Refresh Email – email not working When email seems to not be working, it is not a PostureScreen issue, rather, it is an Apple Email client issue. First make sure you are using the stock Apple mail app… Known Issues with iPad PostureScreenVideo · 7:401 min read
  8. Subscription not showing up but is valid When you have an issue with a subscription on an iOS device when you believe it is active, it usually means that iTunes had an issue connecting to your device during… Known Issues with iPad PostureScreen1 min read
  9. Subscription shows expired When you have an issue with a subscription on an iOS device when you believe it is active, it usually means that iTunes had an issue connecting to your device during… App Store billing for PostureScreen iOS1 min read
  10. Verify Subscription/Purchases We often get requests from users asking us what they have purchased or if they can change or edit their subscriptions. As app developers we are completely blinded to… Known Issues with iPad PostureScreenVideo · 1:531 min read

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