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PostureRay end of life notifications.

End of Support for sunsetted versions of PostureRay: the date each version is no longer eligible for Technical Support.

Renew technical supportTechnical support coverage

Date last revised: September 1, 2022

Newer notice Legacy PostureRay will stop functioning and Windows 10 end of life: what to do before your version stops validating its license.

PostureRay Technical Support end of life

End of support, version by version.

  1. PostureRay version 21 and all older versions

    Released July 2015

    No longer eligible for Technical Support afterJuly 31, 2020

  2. PostureRay version 22

    Released March 2016

    No longer eligible for Technical Support afterMay 2021

  3. PostureRay version 23

    Released June 2018

    No longer eligible for Technical Support afterNovember 1, 2021

  4. PostureRay version 24

    Released July 2019

    No longer eligible for Technical Support afterJanuary 1, 2023

  5. PostureRay version 25

    Released June 2020

    No longer eligible for Technical Support afterJune 1, 2023

  6. PostureRay version 26

    Current version is PostureRay version 26.

    Current version

Windows 7

No Technical Support will be given to customers using PostureRay on Windows 7 after July 31, 2020. New installations/software updates will only be performed on Windows 10 or Windows 11 computers.

What does this mean for you?

You may continue using older versions of PostureRay for as long as you like. However, we will no longer provide Technical Support past the end of life dates listed. You may choose to upgrade to a modern version of PostureRay at any time.

What’s new in updated versions

How do I find my PostureRay version number?

Open PostureRay and on the login screen near the bottom left you will find a “Version” label. The number following the letter “v” is the main version of your software.

Why is this happening?

PostureRay is built for Microsoft Windows and older versions are compatible with Windows 7. Microsoft’s Windows 7 lifecycle ended in January 2020. Newer versions of PostureRay (version 25 and later) are built for Windows 10 & 11. Additionally, as Windows updates and fixes issues with the operating system, it is impossible to maintain backwards compatibility for all versions.

If you have questions, send us a message or call 866-577-7297.

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