---
title: "How to Enable Two-Factor Authentication (2FA) for your PostureRay Virtual View Box"
url: https://www.postureanalysis.com/knowledge-base/how-to-enable-two-factor-authentication-2fa-for-your-postureray-virtual-view-box/
description: "Two-factor authentication (2FA) is mandatory for the online Viewbox account. It protects your data the same way banking apps protect sensitive information. 2FA adds a second verification step beyond your password. Even if someone gets or guesses your password, they still cannot access the account…"
categories: ["PostureRay X-Ray EMR for Windows"]
tags: ["2 factor", "2fa", "two factor", "virtual view box"]
videos:
  - id: sNeN0oMY5fI
    title: "How to Turn on 2FA for Virtual View Box"
    url: https://www.postureanalysis.com/knowledge-base/how-to-enable-two-factor-authentication-2fa-for-your-postureray-virtual-view-box/#video-sNeN0oMY5fI
    duration: "5:01"
publisher: "PostureCo, Inc."
source: https://www.postureanalysis.com/knowledge-base/how-to-enable-two-factor-authentication-2fa-for-your-postureray-virtual-view-box/
---

# How to Enable Two-Factor Authentication (2FA) for your PostureRay Virtual View Box

[▶ Video: How to Turn on 2FA for Virtual View Box (5:01)](https://www.postureanalysis.com/knowledge-base/how-to-enable-two-factor-authentication-2fa-for-your-postureray-virtual-view-box/#video-sNeN0oMY5fI)
**1. Why two-factor authentication is required**

- Two-factor authentication (2FA) is **mandatory** for the online Viewbox account.
- It protects your data the same way banking apps protect sensitive information.
- 2FA adds a second verification step beyond your password.
- Even if someone gets or guesses your password, they still cannot access the account without the second factor.

**2. Open your account settings** 0:53

- Log in to your Viewbox account.
- Click your **account name** at the top of the screen.
- Go to **User Logins**.

**3. Turn on 2FA** 1:09

- In the User Logins area, click **Add to FA**.
- Follow the on-screen directions to enable two-factor authentication.
- Confirm that you want to turn it on.
- Be aware that enabling 2FA will immediately log you out, and you will need to sign back in.

**4. Use an authenticator app** 1:43

- The recommended method is an authenticator app such as:

  - **Authy**
  - **Google Authenticator**

- These apps scan a QR code and generate time-based codes.

- App-based 2FA is preferred over text messages because SMS can be spoofed or SIM-swapped.

- Make sure you have backups and access to any additional devices you use for authentication.

**5. Scan the QR code and save the account** 2:55

- After logging back in, you will see a **QR code** and setup instructions.
- Open your authenticator app and choose **Scan QR code**.
- Point your camera at the QR code shown in Viewbox.
- The app will create a new entry for the account.
- Save the entry in the authenticator app.

**6. Enter the verification code to finish setup** 3:26

- Look at the 6-digit code generated by your authenticator app.
- Enter that code into Viewbox before it expires.
- The code changes quickly, so you only have a short window to submit it.
- Click **Enable Two Factor** to complete setup.
- Once accepted, 2FA is turned on and your account is protected.

**7. Log in with 2FA going forward** 4:06

- After 2FA is enabled, every future login will require the code from your authenticator app.
- Enter your username/password as usual.
- Then open the authenticator app and type in the current code.
- Once entered correctly, you will be signed in.

**8. Get help if needed** 4:27

- For additional questions, contact **PostureScreen support**.
- The tutorial does not cover general 2FA setup in depth because many external guides already exist.
- If you need help with the Viewbox-specific steps, support can assist.